AI CHATBOT FOR ECOMMERCE
Most “AI chatbots” reduce support load.
This one operates like revenue infrastructure — closing hesitant buyers,
enforcing policy without friction, and scaling decision-making without
scaling payroll.
Ecommerce doesn’t fail because of traffic.
It fails because *decision moments* are unmanaged.
Buyers pause. No response arrives. Revenue evaporates.
Headcount grows linearly. Conversations don’t.
Weak enforcement quietly destroys margins.
They answer questions — they don’t make decisions.
Think of this system as a junior revenue operator — trained on your policies, incentives, and risk tolerance.
Every response has intent: close, delay, upsell, deny, or escalate.
Refunds, returns, discounts — applied consistently, without emotion.
Escalates to humans only when value exceeds cost.
Below is a typical high-risk moment — where most stores lose money.
Customers test boundaries. This system is built for that.
Charging per message rewards noise.
We price based on **influence over revenue**.
For conversations that don’t change outcomes
We earn only when conversion probability improves
Volume grows without support payroll growth
A NOTE FROM THE FOUNDER
I didn’t start building this because “AI is exciting”. I started because ecommerce teams are forced to choose between bleeding money or hiring endlessly.
Every store has policies. Every store has margins. But the moment a customer enters a live conversation, those rules quietly collapse. Discounts get handed out. Refunds get approved. Decisions get made emotionally — not economically.
Most chatbots didn’t fix this. They just automated politeness.
We built this system with a different assumption: every conversation is a financial decision. Some should end in a sale. Some should end in a firm “no”. Some should be escalated — but only when the value justifies the cost.
This is why the bot doesn’t try to sound human. Humans are inconsistent. This system is designed to be fair, calm, and economically honest at scale — even at 3 a.m., even during sale traffic, even when customers push boundaries.
If you believe support exists only to keep customers happy, this product will feel uncomfortable. If you believe support is part of your revenue engine, this will feel obvious.
We’re not interested in vanity metrics. We don’t celebrate “messages sent” or “engagement”. We care about conversion probability, margin protection, and whether your team sleeps better at night.
That’s the philosophy. Everything else — the models, the interface, the workflows — follows from it.
— Founder
Built by operators, not pitch decks.
If you want a polite chatbot, buy one.
If you want margin protection, test this.